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Customer Support

WESCAM provides customers with tailored service and support packages that address their individual needs. Services include:

  • The ability to extend standard warranties
  • The ability to expedite repair turn-around times
  • The availability of loaner systems
    • The option to upgrade fielded systems with new technology
    • New and/or refresher courses in operator and maintenance training

    Measurable Service Improvements

    Understanding that our customers require immediate operational availability when duty calls, WESCAM continues to invest heavily in product development and in customer care. The resulting service improvements have lead to:

    • WESCAM receiving the U.S. Navy Service Award in recognition of service improvement
    • 70% of all turret repairs being accomplished in the field
    • Increased global footprint with WESCAM Service Centers strategically located worldwide
    • WESCAM being certified to AS9100 Standards
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