Customer Support Overview:

WESCAM provides tailored service and support packages to customers that address their individual needs. Services range from:

• The provision of standard warranties into extended warranties
• Ability to expedite repair turn-around times
• Availability of loaner systems
• Option to upgrade a customers current system with new technology
• New / Refresher courses in Operational & maintenance training

Measurable Service Improvements

Understanding that our customers require immediate operational availably when duty calls, WESCAM continues to invest heavily not only in product development, but also in customer care. This investment has resulted in noticeable service improvements which have lead to:

• WESCAM being awarded with the U.S. Navy Service Award in recognition of service improvement
• 50% of all turret repairs are now possible in the in the field
• Increased global footprint with WESCAM Service Centers strategically located worldwide
• AS9100 Standards