Our support teams provide local service in every region where we operate. A Sales Team Director can direct you to your appropriate Country Partner.
Asia & Australia
60 176 966 186
A seasoned defence sales and marketing expert, Mr. Jamieson strategically increases the L3 WESCAM platform and profile in Asia and Australia. A specialist in Opto Electronics with an Honors degree in Electronic Engineering from Abertay University in Dundee, Gary possesses a deep knowledge of EO/IR equipment and technology. Having worked in the region for the majority of his career, Gary is based out of Malaysia. His team includes:
India & South Asia
Business Development Director
91 99 451 77300
With close to a decade of experience in defence, Mr. Kumar is instrumental in expanding the L3 WESCAM footprint in his region as well as fostering key relationships in the industry. Customers and L3 WESCAM CDR’s alike benefit from his extensive background in Electronics Engineering and Nuclear Engineering, along with his leadership positions in globally-acclaimed multinational corporations. He is based in Bagalore, India.
Australia, Indonesia & Oceana
Business Development Director
61 4 1934 4462
An Aeronautical Engineer by profession, Mr. Mathieson has held management roles in Military, Manufacturing and Civil operations. His sound contact with and exposure to Maritime and Land Operations has been fostered over the past decade. With a solution mindset, his depth of knowledge around the key capabilities and applications of the L3 WESCAM Electro Optical and Infrared Technologies is paramount to his customers across the vast territory he covers. A robust L3 WESCAM Service Centre in Cairns, Australia is the hub for all regional service need.
INDONESIA: PT PRIMATEL CYPTA
JAPAN: TOTSU INTERNATIONAL CO. LTD.
Manager, Sales & Business Development
2-3-3, Higashi-Shimbashi, Minato-ku, Tokyo, 105-0021, Japan
SOUTH KOREA: DOO SUNG Inter TEC CO. INC.
Brig. Gen. (Rtd.) Du-Young Lee
1013ho, 267, Simin-daero (Gwanyang-dong, Acropalace), Dongan-gu, Anyang-si, Gyeonggi-do 14054, Republic of Korea
MALAYSIA & BRUNEI: WESBRIDGE INTERNATIONAL SDN BHD
TAIWAN: TAICOPRISE ENTERPRISE LTD.
Fl. 4-1, No. 130 Nanking E. Rd., Sec. 4, Taipei, Taiwan R.O.C.
THAILAND: ASIAN AEROSPACE SERVICES LTD.
PHILIPPINES: SCAN MARINE INC.
Pelagio P. Nacionales
160 Honorio Lopez Blvd., Balut, Tondo, Manila, Philippines
Field Service Team
Available for dispatch within 24 hours from the closest Authorized Service Center location, our Field Support Representatives (FSRs) are ready to respond rapidly to customer calls and on-site repairs.WESCAM’s FSRs are factory-trained technicians, experienced in performing diagnostics and repairs anywhere in the world.
To dispatch an FSR immediately, please follow the process outlined below:
- Call or email L3 WESCAM Customer Service
Within North America: +1-888-5WESCAM (593-7226)
Outside of North America: +1-905-633-4175
- Have your serial # and/or part # available so the technician can pull needed records from the system.
- If possible, have a copy of the error codes you’ve encountered or be able to explain the error you’re encountering.