Field Service Representatives

Available for dispatch within 24 hours from the closest L3 WESCAM Authorized Service Center (WASC) location, WESCAM’s Field Support Representatives (FSRs) are ready to respond rapidly to customer calls and on-site repairs.

WESCAM’s FSRs are factory-trained technicians, experienced in performing diagnostics and repairs anywhere in the world.

To dispatch an FSR immediately, please follow the process outlined below:

  1. Call or email L3 WESCAM Customer Service
    Within North America: +1-888-5WESCAM (593-7226)
    Outside of North America: +1-905-633-4175
  2. Have your serial # and/or part # available so the technician can pull needed records from the system.
  3. If possible, have a copy of the error codes you’ve encountered or be able to explain the error you’re encountering.

WESCAM Kinetic™

WESCAM Kinetic is a suite of powerful situational awareness and target detection capabilities that easily integrate with WESCAM’s MX-Series of imaging sensors.  The Suite includes:

Kinetic™ ISR – Intelligence, Surveillance and Reconnaissance
A map-based sensor management package providing operators with advances sensor control from an intuitive, user-friendly interface

Kinetic™ MTI – Moving Target Indicator
A moving target indicator tool that detects moving objects on a screen

Kinetic™ Speed
A powerful tool used to indicate the speed at which a target is moving on the ground or in the water